Phantoms Rewards Program

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Phantoms RewardsFrequently Asked Questions (FAQs)AchievementsRaffle Rules

The Lehigh Valley Phantoms would like to personally thank you for being a loyal member of Phan Nation.

The Love and admiration for the Lehigh Valley Phantoms has been tremendous over our first few years inside of PPL Center in downtown Allentown, so we as an organization wanted a way to give back to you.  Thus, the Phantoms Rewards Program was born!

With a number of ways to earn Phan Points, right inside of the Phantoms365 App, members of our loyalty program will be able to cash in their Phan Points for really cool Phantoms gear, partake in auctions for one-of-a-kind collectibles and enter to win chances at exciting Phan Experiences!

We are extremely excited about this program and look forward to giving back to the people that are the most important part of our organization. The fans.

On behalf of the players, coaches and staff of the Lehigh Valley Phantoms, thank you for being a part of Phan Nation and welcome to the Phantoms Rewards Program.

Go Phantoms!

**Please be sure to update the Phantoms365 App in the App Store**

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1. How do I start earning Phan Points inside the Phantoms Rewards Program?
2. What ways can I earn Phan Points in the Phantoms Rewards Program?
3. What sort of rewards can I earn by cashing in my Phan Points?
4. Do my Phan Points ever expire?
5. How can I check my progress and achievements?
6. Is there a way I can see what I've earned points for?
7. How can I change my profile information?
8. How do I enter a keyword or scan a code to earn points inside of the App?
9. What are the rules for Auction Rewards?
10. What is a cool down period?

Should you have additional questions or comments about the Phantoms Rewards Program, feel free to email rewards@phantomshockey.com.

100   Enroll in Phantoms Rewards / Fill in Profile
Instantly earn 100 points for enrolling in the Phantoms Rewards program. This can be completed one time per account.
0   Season Ticket Holder Bonus – Coming Soon
Earn Phan Points for being a Lehigh Valley Phantoms full-season ticket holder. Valid for one redemption per account, per season.
5   Watch a Video
Earn 5 Phan Points when you watch a video inside of the Phantoms365 App. Can be completed three times per week with a 24 hour cool down.
5   Read a News Article
Earn 5 Phan Points when you read an article inside of the Phantoms365 App. This can be completed three times a week with a cool down of 24 hours.
5   Share a News Article
Earn 5 Phan Points when you share a news article from the Phantoms365 App to your social media platforms. This can be completed twice a week.
5   Enter a Social Media Keyword
Earn 5 Phan Points every time you enter a Social Media Keyword from the Phantoms. Only valid on game days, one redemption per code.
5   Tim Hortons Purchase
Earn 5 Phan Points when you spend $5 at Tim Hortons inside of PPL Center. Can be completed twice a day, with a cool down of two hours. Ask the cashier for the scan code.
10   Chickies & Petes Purchase
Earn 10 Phan Points when you spend $25 at Chickie’s & Pete’s inside of PPL Center. Can be completed twice a day with a cool down of two hours. Ask your server for scan code.
10   99 Bottles Purchase
Earn 10 Phan Points when you spend $25 at 99 Bottles inside of PPL Center. Can be completed twice a day with a cool down of two hours. Ask your server for the scan code.
0   Phantoms Game Attendance – Coming Soon
Earn Phan Points every time you come to a Phantoms home game at PPL Center!
10   Phan Shop Purchase
Earn 10 Phan Points when you spend $10 or more at any of the Phan Shop locations inside of PPL Center. Valid for one redemption per day. See the bottom of your purchase receipt for scan code.
5   Phantoms Program Scan 
Earn 5 Phan Points by scanning a code inside of the Phantoms game-day programs. Limit one scan per two days. Find the code inside of the Phantoms Program available for purchase inside of PPL Center on game days.
10   Phantoms Charities 50/50 Purchase
Earn 10 Phan Points when you purchase a Phantoms Charities 50/50 raffle ticket at a Phantoms game. Valid for 1 redemption per game day. Check the bottom of your ticket for the QR code scan.
5   PPL Center Concessions – 32 oz. Souvenir Soda
Earn 5 Phan Points when you purchase a 32-ounce souvenir beverage at a PPL Center concession stand and scan a sticker on game nights! Valid for one redemption per game. Code will be found on the bottom of the cup.
5   PPL Center Concessions – Hamburger or Sandwich
Earn 5 Phan Points when you purchase a Hamburger or Sandwich at a PPL Center concession stand and scan a sticker on game nights! Valid for one redemption per game. Code will be found on the bottom of the sandwich boat.
10   Watch an In-Game Replay on App
When inside the PPL Center, connect to the “PhanWiPhi” wireless network and watch an in-game highlight. Can be completed twice a week with a cool down of 20 hours.
20   Watch Phantoms Away Games at Chickie’s & Pete’s – Coming Soon
Earn 20 Phan Points for watching a Phantoms away playoff game on the TVs at Chickie’s & Pete’s inside of PPL Center during one of our watch parties. One redemption per game day.
5   Listen to Radio Game Broadcast on App
Earn 5 Phan Points for listening to a Phantoms game inside of the Phantoms365 App. Can be completed three times per week with a cool down of 24 hours.
5   Watch “Breaking the Ice” on SECTV2
Earn 5 Phan Points by entering a keyword given out during the Breaking the Ice weekly television show. Valid for 24 hours, one time redemption per keyword.
5   Listen to Game Broadcast on Radio
Enter a Radio Keyword given out by Bob Rotruck to earn 5 Phan Points! Keyword expires one day after the game. Listen to the live broadcast of the Phantoms game in order to obtain the code.

*Achievements and point totals are subject to change, for the most current version of achievements, please check the Phantoms365 App.

Click here for a list of past winners

Click here for a list of past winners

Click here for a list of past winners

Click here for a list of past winners

 

Click here for a list of past winners

 

Click here for a list of past winners